Reference

Terms That Govern Your 24 Takabet Account

These terms set out what you agree to when you open and use a 24 Takabet account. Access and eligibility depend on your local law and the regions we currently support — read these conditions before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredSubject to eligible regions
24 Takabet Terms That Govern Your 24 Takabet Account
HOW WE OPERATE

Account Security and Data Handling

We take the security of your account and your wallet details seriously. Here is how we handle the key areas these terms touch on.

Wallet Verification

Before any withdrawal via bKash, Nagad, or Rocket, we verify that the wallet number matches the one registered to your account. This step protects you from unauthorised withdrawals.

Account Data Retention

We retain your account data for as long as your account is active and for a period after closure as required by our operating obligations. You can request a summary of what we hold.

Requesting Changes

To update your registered wallet number or personal details, contact support from your account email. Changes take effect after we complete identity verification on the request.

Dispute Resolution

If you disagree with an account decision, raise it through live chat or email within 30 days. We review disputes against these terms and respond with a written outcome.

CONTACT CHANNELS

Reach Us About Your Terms Query

If any part of these terms is unclear or you need to raise a dispute, our support team handles account and policy questions directly. Reach out through the channel that works best for you.

Team online

Live Chat

Start a chat from your account dashboard. Our team handles terms and account queries and will respond during active support hours.

Email Support

Send your question to our support address from your registered email. We respond to policy and account matters within one business day.

Help Centre

Our help centre covers common terms questions — account eligibility, wallet rules, and how to request account changes or closures.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

Account eligibility depends on your local law and whether your region is supported. If online casino activity is restricted where you are, you are not eligible to register.

We support bKash, Nagad, and Rocket for accounts in eligible Bangladesh regions. Your wallet must be registered in your own name to pass our verification step.

We notify you through your registered account when terms change. Continuing to use your account after the update means you accept the revised conditions.

Contact our support team by email from your registered address. We will provide a summary of the account data we hold within a reasonable timeframe.

We retain account records for a period after closure as required by our operating obligations. You can ask support for details specific to your account.

Raise your dispute via live chat or email within 30 days of the decision. We review it against these terms and send you a written outcome.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.